$80 Off on Items Purchase above $499 5 / 5 ( 113 votes )

More choice, More affordable prices, and Less waste

Unlike the traditional supply-driven model, SHEIN’s on-demand model addresses customer preferences more accurately and efficiently.

Our digitalized supply chain enables us to address the mismatch between customer demand and merchandise supply. It entails testing new products by launching them in small initial batches of 100 to 200 items, evaluating customer feedback in real time, and restocking products that are in demand. This highly automated process ensures our supplier partners make what our customers want while helping to minimize overproduction. This means much more affordable prices for our customers —and allows for less waste.

Our Supply Chain

At SHEIN, we have reimagined the supply chain by empowering thousands of small and medium-sized businesses, giving them full insight into what our customers want and need. Our digitalized supply chain equips suppliers with the insight and tools they need to succeed, supporting their business ambitions, so that they can grow along with us. We build long-term relationships, working with third-party suppliers across the globe to manufacture products for SHEIN brands and support them further improving working conditions in their facilities.​

Empowering Our Suppliers

Suppliers benefit from our unique on-demand model. With access to our suite of supply chain technology solutions, our suppliers have insight into capacity, inventory levels, and other information that helps them make better manufacturing decisions. This insight combined with our small-batch ordering approach enables smaller suppliers to work with us. If needed, we invest in our suppliers’ technology to make them compatible with, and take full advantage of, our digital model. Suppliers’ ability to holistically assess demand signals alongside production processes is the key to SHEIN’s agility, efficiency, and small-batch production approach.

As a responsible business partner, we are firmly committed to paying all our suppliers quickly – all within 30 days, and some even on a weekly or biweekly basis – compared with an industry average of around 90 days. We also enable centralized purchasing of materials, lowering costs for contract manufacturers due to our scale.​

Operating Responsibly

We are committed to operating responsibly across every area of our business and hold ourselves to leading international standards. The trust of our customers and partners is paramount to what we do, so we implement leading industry practices and policies designed to protect those we work with.

FAQ’S
How long do SHEIN orders take?

Once your order is placed Shein takes a processing time of 2 to 3 days. That order processing time is excluded from the order delivery time. Shipping prices and time are different for different countries. Generally, it takes Shein 7 to 14 days to ship your order to your location.

What is the on time delivery guarantee on SHEIN?

The free On-Time Delivery service entitles you to receive 500 SHEIN points if your order doesn’t arrive by the estimated date. Please refer to On-Time Delivery Terms and Conditions for more details.

Does SHEIN have free returns?

Shein allows customers to return items within 45 days of purchase. The first return label from each order is free, but subsequent returns incur a fee. Non-returnable items include bodysuits, lingerie, swimwear, jewellery, and beauty products.